Requests Query
Usage
Requests Query is for viewing both types of staff requests (shifts and leaves) and gives managers the facility to approve or refuse pending staff Requests.
By clicking on a request, you will see whom approved, authorised or refused it and the date/time this was completed:
Approved request:
Refused request:
When a leave has been requested which results in a shift wrapping around it, the Requests query displays:
This visually shows all leave and shift requests in one screen.Selecting an approved status on just the leave automatically updates the wrap around shifts too:
Options
Units: Select the unit to view staff requests for.
Request Types
Leave requests: Include leave requests on the screen.
Shift requests: Include shift requests on the screen.
Both: Include both leave and shift requests on the screen.
Review status
Unreviewed only: Show requests that have the status of unreviewed only.
Reviewed only: Show requests that have the status of reviewed only.
Both: Show requests that have the status of both reviewed and unreviewed.
Statuses
Pending: The request has yet to be reviewed.
Approved: The request has been granted.
Not taken: The request was not actioned in practise by the staff member.
Refused: The request has not been granted.
Overridden: The manager
overrode the request.
Taken: The request was actioned in practise by the staff member.
Bulk Change
Statuses
Pending: The request has yet to be reviewed.
Approved: The request has been granted.
Refused: The request has not been granted.
Add response: Allows a text response to be written in the response field.
Response: A manager response to the request.